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Store Policies

Payment Information

 

For your convienence we accept MC VISA AMEX DISCOVER via telephone only. You are welcome to call during or after business hours leaving your phone number and reason for calling and we will return your call as soon as possible. You can also use Paypal or 123pix secured servers. They are listed on our email page.This is a free service for our customers.All orders paid for by check are held 7 business days for check clearance before mailing.Personal checks and postal money ordersaccepted only if  drawn on American banks or U.S.P.S. Orders paid for by check will be held for 10 business days for check clearance. Orders paid for by postal money order should go out within 2 business days..Since we are a 24/7/365 on-line only company, we offer an answering machine at 607-535-4470 in a secured office.

Shipping Information

 

All orders are usually mailed within 48 hours except if paid by check. These go out 10 business days after deposit.

Hours of Operation

 

Since we are a 24/7/365 on-line only company, we offer an answering machine at 607-535-4470  in a secured office.

Refund Information

 

ATTENTION INTERNATIONAL BUYERS;DUE TO INCREASED U.S. AIRPORT SECURITY FORMER ESTIMATED DELIVERY TIMES DO NOT APPLY.SINCE WE USUALLY SHIP WITHIN 2 BUSINESS DYS,WE CANNOT BE HELD RESPONSIBLE FOR THESE DELAYS.BECAUSE OF THIS SITUATION WE ARE UNABLE TO ISSUE REFUNDS UNLESS SHIPPED USING INSURED U.S. PARCEL POST OR UPS. THIS POLICY CHANGE IS NECESSARY TO CONTINUE INTERNATIONAL SALES.Domestic refunds are available within 7 days after delivery if items not as described. Must notify us first. Only cost of book is refunded. Not postage.

Sales Tax

 

All orders within NYS must pay 8% sales tax on total.


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